Shipping Policy
This shipping policy outlines the terms and conditions for the delivery of Microsoft Office products purchased from our website.
1. Delivery Methods & Estimated Time
Digital Products:
- Microsoft Office products are delivered via digital download.
- After successful payment, a download link and activation key will be sent to your registered email immediately.
Physical Products (If Applicable):
We offer the following shipping options for physical items:
- Standard Shipping – Estimated delivery within 3-5 business days.
- Express Shipping – Estimated delivery within 1-3 business days.
- International Shipping – Delivery time varies by destination (typically up to 3 weeks).
Note: Delivery times are approximate and may vary based on location, shipping carrier delays, or unforeseen circumstances.
2. Shipping Costs
- Digital products: Free shipping (delivered via email).
- Physical products: Shipping costs will be calculated at checkout based on the shipping method and destination.
3. Order Processing
- Orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Restrictions
- We currently only ship to supported regions.
- Certain products may be restricted from shipping to specific locations due to regulations.
5. Shipping Confirmation & Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details (for physical products).
- You can use the tracking number to check the delivery status.
6. Address Accuracy
- Ensure your shipping address is accurate at checkout.
- We are not responsible for delays or issues caused by incorrect or incomplete addresses.
7. Lost or Damaged Shipments
- For digital products: If you experience issues with downloading or activation, please contact our support team.
- For physical products: If your item is lost or damaged during shipping, notify us within 3 days of receipt. We will coordinate with the carrier to resolve the issue.
8. Customs, Duties & Taxes (International Orders)
- International shipments may be subject to customs duties or import taxes, which are the buyer’s responsibility.
- Please check with your country’s customs office for more details.
9. Contact Information
For any shipping-related inquiries, please contact us:
📍 Address: 3358 Harter, Dayton, Ohio 45402, United States
📧 Email: info@proofficedeals.com
📞 Phone: 24/7 Support