Refund & Return Policy

Thank you for purchasing Microsoft Office products from our website. Please review the following refund and return policy.

1. Digital Products

All Microsoft Office products sold on our website are digital downloads. Once purchased, they cannot be returned or refunded.

2. Exceptions to Refund Policy

Refunds may be considered in the following cases:

  • Defective Products: If the purchased product is faulty or does not function properly, contact support within 3 days for a replacement or refund.
  • Billing Issues: If you were overcharged or an unauthorized transaction occurred, contact us within 3 days for a refund after verification.

3. Refund/Exchange Request Process

To request a refund or exchange, provide:

  • Order number
  • Proof of purchase
  • Detailed issue description

Requests will be reviewed within 3 business days, and approved refunds will be credited to the original payment method.

4. Refund Processing Time

Approved refunds will be processed within 3 business days. However, bank processing times may vary.

5. Non-Refundable Items

  • Activated, opened, or used products are not eligible for refunds.

6. Order Cancellations

  • Orders cannot be canceled once processed and delivered.

7. Contact Information

📍 Address: 3358 Harter, Dayton, Ohio 45402, United States
📞 Phone: 24/7 Customer Support
📧 Email: info@proofficedeals.com